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Medical Office

If you’d enjoy working in an office environment and are interested in the health care industry, this is the program for you! As a Medical Office Practitioner, you’ll play a key role in running an efficient, productive medical office.  In just one year, you can earn a Diploma and obtain the administrative skills, medical background knowledge, and computer/technology training needed to successfully manage day-to-day office operations in today’s rapidly changing, high-tech healthcare environment. Both clinical and non-clinical jobs are available in medical office settings.

ECC’s one-year Medical Office Practitioner Diploma prepares graduates for employment directly after graduation.

What to expect

  • Perform medical administrative duties, including  preparing medical charts, reports and correspondence; diagnostic and procedural coding; processing insurance claim forms; updating and filing patient medical records; arranging for hospital admissions and lab services; assisting physicians with articles and travel arrangements; transcribing physicians’ instructions; and purchasing supplies and maintaining equipment.
  • Learn tasks beneficial to any office career, such as answering telephones, greeting patients, handling correspondence, scheduling appointments, planning meetings, and handling billing and bookkeeping.
  • Manage electronic health records; use computer applications to create spreadsheets, presentations, reports, and documents; conduct research online; perform data entry of patient information.
  • Become proficient at spelling, punctuation, grammar, and oral communication. Develop valuable customer service and personal skills including discretion, professionalism, organizational ability, initiative, and working independently as well as with a team.
  • Receive training in the legal and ethical aspects of health care, including HIPPA, OSHA, and cultural diversity.

Career Info

Medical office jobs have remained in very high demand, even in times of recession or economic downturns. Prospects are greatest for those who have knowledge of basic computer applications and office machinery. Most job opportunities result from employment growth and high replacement needs. Entry-level administrative positions are available in various healthcare settings including doctors’ offices, hospitals, nursing homes, insurance offices, and labs.  Medical Office Practitioners may advance to office manager or other administrative occupations through experience or additional training. The duties vary, depending on the location and size of the practice and the practitioner’s specialty. In small practices, these professionals are usually are responsible for many different kinds of tasks, reporting directly to an office manager, physician, or other health practitioner. Those in large practices tend to specialize in a particular area such as billing, reception, or insurance, under the supervision of department administrators.

According to the U.S. Bureau of Labor Statistics’ Occupational Outlook Handbook, the 2014 median pay for Medical Records & Health Information Technicians with a college diploma was $35,900 per year; the job outlook for 2014-2024 calls for a 15% increase in employment, much higher than in nearly every other sector of the marketplace.

The Ellsworth Experience

  • ECC’s graduation/transfer rate is in the Top 4% of community colleges in the United States, according to And ECC was named one of the Top 150 U.S. Colleges by the Aspen Institute College Excellence Program.
  • The College offers generous scholarships and financial aid packages, which is why our graduates have among the lowest average student debt loads of any college in Iowa, public or private, two-year or four year!
  • What students appreciate about ECC is our smaller class sizes, which results in more one-on-one attention from the instructor and greater classroom success.
  • Medical Office students will enjoy and benefit from participation in ECC’s Business Professionals of America (BPA) club, where they can improve their professional skills and compete against other Iowa community college students in contests (financial, office, computer applications, management, etc.) at the state level. Students who place at the state level will qualify for a trip to the national conference!

Degree(s) Awarded

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